Somehow she had failed to take it down with my other personal items. Infer what you will...
Wingate was amazing! I got a suite and it had plenty of room, was very cozy, and pretty cheap for what it was. The pool area was exceptional. The staff was super helpful and fun!
We had a king size bed in our room. Bed was comfortable, but there was a fair amount of noise outside the window and in the hallway. I was glad I had an air purifier with me to run all night so I wouldn't hear the noise. Breakfast was good. Had a nice variety of items to choose from.
Nice hotel with crisp lines, definatley business class type atmosphere. If you're looking for something cozy, warm and family feeling this is not the place.
The next morning, my husband had somewhere to be, so we left at 8:35 am. Not wanting to take everything down later, we took some of our belongings down with us. When we got back to our room 30 minutes later (9:15 am), the housekeeper had GONE INTO OUR ROOM, PACKED UP OUR REMAINING PERSONAL BELONGINGS, AND TAKEN THEM DOWN TO THE FRONT DESK. I WAS LIVID. When I questioned the housekeeper (who was cleaning a neighboring room) about our belongings, she responded, "Oh, I saw you leaving and assumed you were checking out." She had seen us leave with one suitcase and assumed we were leaving for good. What right did she have to go into our room and pack up the rest of our belongings???? We had bags in there, toiletries, clothing--many items that should have indicated to any housekeeper that we were NOT checking out. If she had stopped to think for 14 seconds, she would have NOT packed up for us. SO RUDE. One thing I felt was peculiar was that the housekeeper had my $50 water bottle on her cart...
When we actually did check out, I told the front desk clerk and manager what had happened. They both just stared at me as if what had happened wasn't a big deal at all. The clerk mumbled a feeble, insincere apology, though she clearly didn't understand my concerns or why I was upset.
I am appalled. I feel like my privacy was invaded. Whether the housekeeper thought she was helping out or not, I will never stay at this hotel again, and would not recommend it to anyone who enjoys privacy.
Worst hotel experience I have ever had. When we first arrived, we were given keys to a fourth floor room. Upon opening the door, it was clear that the room had NOT BEEN CLEANED. The beds were unmade, there were used towels throughout the room, and nothing had been straightened. Of course we were issued a new, clean room with a mumbled, pathetic apology.
The location of the hotel was great for us. The staff for the most part was wonderful! The morning breakfast person was friendly and helped with our 3 year old spilled and the front desk person actually helped jump our car in the -20 weather. The room itself was large enough for us. My only complaint would be housekeeping. First being the bathroom was not clean, hairs in the tub and something was dried in our sink. And in the afternoon when our children were trying to sleep their continued to SLAM the doors. Ever time the entered a room you could hear the door slam, every single time.
Wingate By Wyndham Bismarck is a US Lodging based in Bismarck, North Dakota. Wingate By Wyndham Bismarck is located at 1421 Skyline Blvd, Bismarck, ND 58503, USA.
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