We had an absolutely fantastic experience. The room was very clean and we all slept very well. Alexis was super nice and welcoming. Breakfast was great! Would highly recommend this location.
Thank you again
Anyway, whoever wrote the note, I want to thank you for being honest. That meant a lot to me and it was greatly appreciated. Everyone makes mistakes, but it takes integrity to admit it and resolve it. You have a great staff and your hotel is top shelf.
Staying in a 1 bedroom suite. Absolutely great room! Also, Mon-Wed they have socials from 530-730pm with free beer, wine and food. Will absolutely stay here again!
First off let me say this.
Just wanted to post comments regarding my stay Aug 14 to 22. This was the most pleasant environment and the staff were exceptional. I especially enjoyed the full fridge and freezer with ice maker. On a personal note, I came back one evening and read a note from one of the staff explaining they had accidentally damaged my phone charger. This was not a big deal, as I have many chargers. What impressed me was the honesty and that they replaced the charger. If they had not admitted this, I probably would have thought I misplaced it.
It was a very accommodating hotel with a lot of amenities. Guest service was excellent, breakfast was great, the rooms are very nice, there were plenty of stores nearby to get anything you may need during your stay and there's a mall within walking distance.
My family has been in the hospitality industry my entire life. I know the ins and outs of the hotel buissnes. My wife and I stayed here and loved every minute of it. Great breakfast and the pool and hot tub was an amazing experience. But that's not what I'm writing this for. When we went to check out of the hotel I went out to start my van only to find the -10 degree temps rendered my starter useless. Not only did the front desk attendant (with his managers permission) stand out in the Arctic cold with me and helped me jump start the van but made my stressed situation better by just being there with me. TOP NOTCH!!! Now that's a classy guy. I didn't ask him to help he volunteered and did everything he could to help. So with a trailer expected to arrive in the morning we checked back into the hotel with ease and will be headed back to the hot tub. Way to go stay bridge. Your friendly staff has definitely given me a reason to stay again and refer anyone I know staying in Bismarck to rest easy at the Stay bridge suites.
Staybridge Suites Bismarck is a US Lodging based in Bismarck, North Dakota. Staybridge Suites Bismarck is located at 2801 Gateway Ave, Bismarck, ND 58503, USA.
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