We had hometown movers move us to the country in October which to only the hired employees fault we had a bad experience as they refused to remove their shoes or put down plastic on white carpet and in weeks to come we found food they had packed in suitcases and boxes of ours. We then bought a mattress from mattress firm and come to find they hire hometown movers for delivery. The employees again refused to put down plastic or remove shoes as they stated their insurance doesn't cover bloody toes or cuts. After insisting they do one or the other they dropped the mattresses in the driveway and said do it yourself...along with some vulgar language I'll not repeat. Just beware and plan accordingly is all. Mattress firm said they would look into it but could only refund a delivery fee...how about getting the mattress out of our driveway??? Since learned many in our community have not had good experiences with Mattress Firm!!! Stay away!!! 3.25.17 1 week later no delivery refund...called they said they could do that next monday...say what??? This store needs to go away!
Great service. They found me exactly what I wanted and didn’t try to talk me into getting something more expensive or purchasing additional items like one of the other locations did. They did everything they could to try to get it delivered the same evening I bought it and when they absolutely couldn’t they helped me fit it into my car. This store location is highly highly recommended.
Mattress Firm Hay Creek Shops is a US Lodging based in Bismarck, North Dakota. Mattress Firm Hay Creek Shops is located at 1495 E LaSalle Dr, Bismarck, ND 58503, USA.
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