Ended up having this young kid helping me. His name is Kael. "Truly Thought I was going to get horrible service" Due to these youngsters nowadays.
The only reason this is receiving a star is the staff I worked with was very knowledgeable and helpful in finding a boot. But when I inquired what the return policy was, because I wear mine around the house with the socks I wear hunting to ensure a good fit, the older gentleman (guessing the owner) replied seriously ‘if you think you might return them dont even buy them’. I almost walked out and didn’t purchase them, and I would have if I had a different option. I will not be recommending them to anyone I know.
Brand!
Just don't find that anywhere, anymore!
After almost 2hours, I walked out with a pair of the most comfortable steel toes ever!
Kudos!
These so called "kids", just gained you a "life long" loyal consumer, as well as a spokesman for the "Red Wing"
Best work shoes money can buy. Good service
This blew me away.
To top it off, he wasn't even employed at the Bismarck store, he was just there to grab extra hours while home on Xmas break from Fargo!
Drove 100 miles just to find a comfortable pair of steel toe work boots.
Again, Thank you, and your team, for an absolutely amazing shopping experience that I've never had before.
This is by far the VERY BEST customer service I have EVER received in my life.
Boy, was I SO WRONG!!!
Came home to be with family. But had time to represent the brand. And he did so, better than anybody I have ever seen in all of my years in the customer service industry.
This outstanding young MAN, had not only professionalism an knowledge of the product..but also passion for what he was doing.
The actual employees of the store, couldn't help but follow his lead, an stepped up to help him put away the 25 plus shoes that didn't fit me.
Sincerely,
Every three years I come here to get new work boots. I wouldn't go anywhere else! Troy is always helpful and knowledgeable! They will also clean your boots and replace your laces for free, which is a great service I do not take enough advantage of.
I love this place! These guys are shoe & boot guru's. They know everything there is to know about work boots & they're the nicest people. I have bought my boots there for almost 20 years & they're the only place I will buy work boots from. They're awesome!
Dan Giroux
This young man deserves a very solid raise and accommodation, for his brand knowledge and loyalty. Was wearing a pair of 2 year old boots...which he was proud to brag about mind you.
Red Wing is a US Shoe Store based in Bismarck, North Dakota. Red Wing is located at 529 E Broadway Ave, Bismarck, ND 58501, USA.
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