I had a great experience at this store. All of the employees are very social, helpful, and seem to love doing what they do. I wanted to buy a pair of Jordan's that I couldn't order online and the store didn't have them in stock. One of the associates called around, and after about 10 minuets he was able to find me a pair at another store. They shipped them to Bismarck for me and I was able to pick them up in a few days. I normally just shop online, but now I feel like coming into the store is a better option just because of the way they care for the customer.
I went to this store to spend some money. Now I know these employer's work on commission. But 3 of them were standing out front of register not one asked us anything then I look and there all in the back. Mind you we r the only customers in store. So I asked to talk to manager, and instead of helping my complaint, he gives Me 3 excusee one is that he was on lunch break, the other is that there in the middle of a renovation, and last but not least is that there's cameras in the back. Whatever that means but definitely didn't help the situation. I told him that I will go spend my money elsewhere and he said ok. Poor poor place to go and I will ask and spread to many not to go here again.
The store manager was very helpful and respectful. He took the time to help my son and I find the best shoes that worked for us. When his employees were standing around. He calmly and respectfully told them to get back to work. I thought that showed good sportsmanship. I will now always shop with Austin. Thank you for actually taking time to help us.
How do you send 2 different shoes? And then say you will make it right and send yet again a completely different shoe!! So my Son now was 3 different Jordan's.
Didn’t have what I was looking for..
Foot Locker is a US Shoe Store based in Bismarck, North Dakota. Foot Locker is located at 719 Kirkwood Mall St, Kirkwood Mall, Bismarck, ND 58504, USA.
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