Go there every week pretty much. Kinda sad but all the people there are super nice, they work quickly and its always awesome pizza. If they do mess up they fix it right away. Great job.
Papa johns accused my family and I of trying to "pull a fast one" on them and that they "had told us repeatedly" that they dont deliver to our house because were too far out. They had delivered at least 15-20 times to my house in the past few months and had said nothing about how they were told not to deliver to us. If they hadn't been so rude and accused me of being a liar, and just simply told me I was out of their range because of some new rule or that they were to busy to deliver out to our house i would have been alright but I am extremely disappointed by the lack of professionalism and poor customer service shown by papa johns. I have been a loyal Papa Johns customer but after this experience and their apparent delivery limitations I will have to take my business and pizza addiction elsewhere.
Ordered during lunch hour on a Monday. Anticipated delivery time was 85-95 minutes. Luckily, it was only one hour for delivery instead of the full hour and a half as expected. The food was not hot when it arrived and had a spongy texture as if is had been sitting for a while. Parmesan was not provided when delivered. Would NOT recommend.
We are order from this location often, and the manager is usually pretty excellent. Deliveries are fast and usually on time. Although the "plan ahead" orders and deliveries are not always on par. Sometimes they arrive early, which is an issue if the order is for a reception/party at your house and you aren't home from the event yet. (This has happened three times to us.) And we recently placed a plan ahead order for a birthday two days in advance and then called to check on it and was only then told that they might not be able to fill the order because their dough order had not come in. We were told to call back the morning of the birthday party, but when I called back, no one would answer the phone and we were left wondering if we would get our pizza for the birthday or whether we needed to make other arrangements.
Driver pulled into driveway which is against their policy and his car ended up leaking a pretty good am out of transmission fluid all over and called the manager he said not his problem because the driver wasn't supposed to pull into the driveway to begin with. So I asked them to bring floor dry to clean up the trans fluid before someone drives through it. Need less to say the driver never came back to make it right after he told the manager he would. Never again will I order from papa johns. Not happy and no longer a costumer. And ill be calling corporate today as well.
Papa John S Pizza is a US Meal Delivery based in Bismarck, North Dakota. Papa John S Pizza is located at 1929 N Washington St, Bismarck, ND 58501, USA.
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