Perhaps, I just happend to be that rare customer who, for whatever reason, slipped threw the cracks of customer care. I still have more flooring to buy, but it would take a personal apology and a great discount to get me to buy from Carpet Garage again.
Price per box was about $10 cheaper at carpet garage but it's pretty hard to justify that kind if shipping price.
Went there to match some floor tiles that my dog ate. Clerk was helpful in helping to match the tile and i was going to order a box until he told me it would be $50 to ship 1 box. I said forget it and went to Lowes and ordered the same box for free shipping.
Marty and the Sales Staff down at the Bismarck Carpet Garage always treat Myself and our Customers with VIP status. The combination of Professionalism and Excellent Pricing keeps them at the top of the heap, and will always come highly recommended by Myself and my Company.
Just for starters, they did not call me to let me know my flooring was in. I waited forever until I finally called them to see what the delay was. After I returned home I realized that I was missing the transtion pieces for the doorways and the staircase. I called and asked them to track those pieces down for me, then they only ordered the transition pieces for the staircase, not the doorways.
Just to make it fair. After I initially had these problems, Marty the manager did correct the situation and offered a discount on my next purchase. This (of course) deserves to be noted. I changed from a one star rating to a three.
-Joe Hillerson, Boulder Homes
Carpet Garage Flooring Center Bismarck Nd is a US General Contractor based in Bismarck, North Dakota. Carpet Garage Flooring Center Bismarck Nd is located at 2300 E Bismarck Expy, Bismarck, ND 58504, USA.
Please contact with Carpet Garage Flooring Center Bismarck Nd using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Carpet Garage Flooring Center Bismarck Nd opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find General Contractor in Bismarck