I have had nothing but trouble at this location. Two times I went in to port my number from At&t prepaid and Straight talk to this store. They acted like they didn't even want to help me. I went to the north store and they were able to port the numbers just fine.
Garbage.
Junk.
On one occasion we were adding new service and the day before I called in to see if we could get the promotion they were having and the representative I was speaking to told me yes. The next day we went in and got our phones set up and the manager told us we didn't qualify for the promotion. Went to the other store up north and the manager there told me that was a lie and I should have been able to get the promotion. Don't waste your time with this store.
Bunch of helpful people..
V was great to work with last week on getting my direct tv set up. From there om it went downhill. I had it scheduled to be set up on Sunday from noon to 4. Well 4 rolls around and noone was there yet. I called in and they tracked the crew and said they would be an hour late. 5 goes by and then 6 comes and still nobody. At 6 I called in again and figured out they put my order on "hold" and the next day they could make it out to set it up would be 5 days later on Friday. The next day, Monday, I went into the store to ask to get service sooner since the crew decided not to set up my tv the day it was scheduled. They refused to come out any earlier and move me up on the delivery schedule. They then got very rude in the store and started laughing at my fiance as we said we wanted to cancel our service. We will never be back again. Worst customer service ever. I would love to speak with a regional manager.
disappointing
Great service!! Also an awesome place to find out about all the other stuff AT&T does (Fleet/employee tracking, time clock systems, etc...).
At T is a US Electronics Store based in Bismarck, North Dakota. At T is located at 541 S 7th St, Bismarck, ND 58504, USA.
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