i put this off for to long, we took our car there for a HUGE ($998.00) fix for it to break three weeks later costing another few hundred ($350.00) prior to the second fix i called for an appt left the car there the night before (they have no key drop box btw) my car was to be started at 8am however i called at 11am and they had no clue it was even there (i mentioned that the heat wasn't working along with the bucking issue i felt that maybe they would check that too) the front desk lady lacks customer services and professionalism, once i had called they promptly started on my car, when it was done they called my husband to come pay and pick up, after he paid they mentioned a "small" antifreeze leak but in no way offered to fix it or explain it, of course a three weeks later i have no heat at all and we think its the thermostat so my husband replaces that and finds the "small" leak in the process, instead of returning we order the part and wait for it to arrive once it arrives he quickly fixes it and then suddenly theres a fuse issue with the ABS( the car keeps beeping saying ABS issue, airbag issue) here he finds out SOMEONE one removed the fuse and the fuse contacts. Thats some dirty business tactics.
I have never had a problem when going here, one of the only places I will call or go. Family goes here too. Love it.
They got me in even though I could not be there at my scheduled time
I have gone to Oswald for about 16 years for most of my automotive needs. They have always been a cut above the rest and by that I mean honest. They will always tell you what the cost will be before hand and try to get your vehicle back to you ASAP. Their Courtesy Van will take you home or to work while your vehicle is being worked on. I highly recommend them to family, friends, and the public. This is a fine local establishment that can't be beat!
They treated me right
Oswald Brothers Auto Repair is a US Car Repair based in Bismarck, North Dakota. Oswald Brothers Auto Repair is located at 2427 1/2 Railroad Avenue, Bismarck, ND 58501, USA.
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