I went here for a regular tire rotation. Upon waiting, a nice manager came to the lounge to notify me two of my lug nuts were cross-threaded, stuck to my tire studs, and about to bust. Waiting for my discretion I told them to try it one more time. They even allowed me into the shop to check out the issue, which I thought was cool. Sure enough both tire studs broke. After recently experiencing troubles with other mechanic shops I cursed the place that last installed my tires. The manager understood and ensured the rest of my stay was of quality. It took no time for them to locate the two new studs and bolts. Satisfied with speed I went to pay and the manager said the tire rotation was on the house, and that I just needed to cover the cost of the broken rods/bolts/labor. He must have really felt for me after my rant on poor service from some other shops. Moral of the story is these guys are genuine service providers that understand their customers. I'm not advising to complain about other shops and hope for a discount. I encourage you go here and talk with the staff they will work with you and be understanding. It was nice to see they weren't trying to lowball me to make money like most shops I've been to. NW Tire actually cared about my situation and cut me a break. Highly recommended.
Kevin, the owner and pharmacist, found a coupon for me and saved me quite a bit off my restasis prescription....plus he helped me with my nutritional supplements. It's nice to know he's a good Christian person who has my best interests in mind. So glad I switched to Mao Pharmacy in Bismarck. He's the best!!!
Semi truck tires used $75 much cheaper than Williston area
We had a bent wheel fixed and were back on the road in under an hour. We are so impressed and grateful for the service, expertise, and skill. We could have easily been told to wait until tomorrow and been sold a new wheel and tire, but instead we received the help we needed to stay on track with our move. Thank you so much.
Excellent service, very nice people to work with & reasonable prices. They do a lot more than just change tires there. We have been loyal customers of theirs for almost 20 years & I wouldn't take any of my vehicles anywhere else to get fixed. These guys really know their stuff!
Northwest Tire Inc is a US Car Repair based in Bismarck, North Dakota. Northwest Tire Inc is located at 1615 E Bismarck Expy, Bismarck, ND 58504, USA.
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