I do NOT recommend this hospital unless you can pay in full and not have to deal with the billing department at all.
I would NEVER go to St As for any reason whatsoever. I'd rather die.
I would never let anybody I know go there either.
While I received wonderful and excellent care from Dr. Shannon Bradley and all of her nursing staff, especially Nurse Deidre, I've been through hell and back post surgery dealing with their billing office. Their financial department is a complete disaster. Not a single person knows what is going on. As set up with my payment plan, I've made each and every payment on time and for double the amount. I'm overpaid so far by more than $900.
Can they make negative stars? Horrible nurses ignoring lights. 4 different doctors and we've been waiting 5 hours to be discharged. If you're dieing ask the gopher in the ditch to help you.
St Alexius allowed some young college age students to throw my father out of the program for no legitimate reason other than ageism.
My father went back to school to be a rad tech. He received his bachelors degree and started working at St Alexius to become one.
I had both my boys there and received top of the line care by staff from the doctors down to the housekeeping. I'm happy that we have such a wonderful hospital to go to when needed
Took THREE trips to the ER in FIVE DAYS for them to realize my Elderly Dad had a STROKE. He had a very LARGE BRAIN BLEED ON BOTH SIDES OF HIS HEAD!!! He had a terrible headache; when speaking, couldn't understand him; & he kept falling & couldn't get back up. This is the LESS COMMON TYPE OF STROKE!!! INCOMPETENT ER DOCTORS!! THE fluid was FINALLY drained off by a neurosurgeon. He had difficulties recovering. A hospitalists & a nurse practitioner said that we should let my Dad DIE after only a week!! I was furious. I gave them a "piece of my mind". And I kicked the nurse practitioner off my Dad's case. *****My Dad is RECOVERING, No thanks to CHI St. Alexius.
So you call back, ask to speak to the manager, who doesn't have any solid answers as to what is going on, promises to recall the collections transfer yet again, and then never returns your calls again to confirm it's taken care of. Their system is horrific and a million times worse than my surgery. I've never had a problem trying to pay more than my scheduled payment on time in my life. I'd also like to mention I have friends who are going through the SAME exact situation and have had to hire lawyers to help them through this.
As I found out months later (after they sent me to collections for "not receiving payments"), apparently when you make payments online through the patient portal they set you up with - the money sits in an account and is not applied anywhere. You have to physically call them on the phone and ask them to distribute the payments you've made or you will be sent to collections. Then, when they've confirmed multiple times (both in email proof and over the phone) that they've corrected their error and the account is in good standing - you still can not trust them as you'll be transferred to collections every. single. time. you call to make a payment. The collections company they transfer you will inform you that they have NO account for you, no balance, nothing in your name and every time remind you they DON'T EVEN SERVICE CHI ST. ALEXIUS BISMARCK.
Chi St Alexius Health is a US Hospital based in Bismarck, North Dakota. Chi St Alexius Health is located at 900 E Broadway Ave, Bismarck, ND 58501, USA.
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