They were very knowledgeable and patient, and focused on me and my business, not just my data or payment. After a horrible incident with my previous accountant, I feel much more secure with Krumm & Associates handling my taxes.
I'm the daughter to one of the incredible accountants from this firm. I can honestly say that him and his team are some of the most honest, respectable, and hardworking people I know.
Always very professional staff! Cannot wait to work with this extraordinary team again!
However, filing for the 2016 tax year was a very different story. I provided my tax information in February to the same staff accountant we dealt with in the past. There was a brief period of some back and forth with questions and inquiries, and additional information needed etc. I emailed several times curious about updates, and responses were very slow and untimely. Right before the tax deadline I was emailed regarding additional information they thought they needed to file my taxes. A phone conversation took place, and after explaining the situation (the fact that the requested information was irrelevant and didn't exist) I was assured that everything would be handled and taxes would be filed.
I emailed and called over the past several weeks checking on the status of my 2016 taxes and I was rudely ignored and strung along. My taxes weren't filed nor did the firm file an extension on my behalf.
I would rate this business a zero, but that is not an option. Krumm and associates prepared my taxes in the past and provided me with mediocre service at best; yet they got the job done.
I have no doubt that my friends, who also utilize their services for these reasons, would stand by my side in agreement that they have been a blessing to work with.
I couldn't be more happier with the associates at Krumm, they were so friendly and professional. My taxes were prepared in a timely manner and they always called me promptly whenever they had any questions. Thank you.
Krumm Associates Cpa S Consultants is a US Accounting firm based in Bismarck, North Dakota. Krumm Associates Cpa S Consultants is located at 600 S 2nd St #210, Bismarck, ND 58504, USA.
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